Ryan N
BUCYRUS, MO | 2025 Chevrolet Silverado EVMay 23, 2026After 3 months, I finally got my Silverado EV back from the repair and body shop. The frunk had a fresh layer of pollen covering the entirety of the surface, somehow it seems the truck was driven a couple hundred miles while there, and the bug deflector window accents are rubbing on passenger side front door every time it is opened. Good news is the problems it went in for appear to be corrected, but I have to go back next week to see if they can fix the bug deflectors rubbing. I wonder if their EV public charging station is working yet. Oh, I asked for the tires to be rotated twice as well, but that didn't happen in the 3 months the truck was there nor did they wash it when work was completed. Communication has improved after my initial complaint but I highly recommend trying the ED Morse in Rolla (or Lebanon), or even the Marshfield Chevy dealer rather than using Taylor Grubaugh.Jill S
WAYNESVILLE, MO | 2024 Chevrolet Silverado 1500May 20, 2026ExcResponse from Taylor Grubaugh Chevrolet Waynesville, MO
May 21, 2026Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!Jimmy G
WAYNESVILLE, MO | 2026 Chevrolet Silverado 2500 HDMay 15, 2026Quick and easy to find and purchase my vehicle. Natasha North was easy to work with and communicated with me throughout the process.Response from Taylor Grubaugh Chevrolet Waynesville, MO
May 17, 2026Thank you for the wonderful review. We are delighted to hear Natasha made the purchasing process quick, easy, and well communicated from start to finish. Congratulations on your new vehicle, and we hope you enjoy every mile ahead.Michael H
ST ROBERT, MO | 2026 GMC Sierra 1500May 14, 2026Excellent Plus! The two gentlemen at the customer service desk are true ambassadors!Response from Taylor Grubaugh Chevrolet Waynesville, MO
May 16, 2026Thanks for highlighting some of our staff who helped make this such a great experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!Marilyn S
ST ROBERT, MO | 2015 GMC TerrainApril 28, 2026Taylor Grubaugh followed up same day of reporting issue after service and corrected the issue quickly. Thank you!Response from Taylor Grubaugh Chevrolet Waynesville, MO
April 30, 2026Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!Michael H
ST ROBERT, MO | 2026 GMC Sierra 1500April 27, 2026Cara in customer service was EXCELLENT!!! She explained. She is a true ambassador.Response from Taylor Grubaugh Chevrolet Waynesville, MO
April 29, 2026Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!George P
DIXON, MO | 2022 Chevrolet ColoradoApril 26, 2026Professional and completed in timely mannerResponse from Taylor Grubaugh Chevrolet Waynesville, MO
April 28, 2026Hi, thank you for taking the time to leave a review for us at Taylor Grubaugh Chevrolet, LLC! We're looking forward to your next visit!Ruth S
SAINT ROBERT, MO | 2022 Chevrolet TrailblazerApril 24, 2026Everybody there was very kind and helpful and my car was done within a timely manner. Would recommend anyone to go there.Response from Taylor Grubaugh Chevrolet Waynesville, MO
April 26, 2026Your kind and encouraging feedback means a lot to us! We are pleased to hear our team was friendly and helpful while completing your service in a timely manner. We truly appreciate your recommendation and look forward to your next visit.Richard R
NIXA, MO | 2023 Chevrolet Silverado 1500April 23, 2026Efficient, professional, and exceeded expectations, again! Excellent place to purchase a vehicle or have service work done.Response from Taylor Grubaugh Chevrolet Waynesville, MO
April 25, 2026Your impressive feedback truly stands out. We are thrilled to know we exceeded your expectations once again, and we look forward to continuing to serve you in the future.Emily F
DIXON, MO | 2025 Chevrolet TraxApril 16, 2026Friendly staff and quick service.Response from Taylor Grubaugh Chevrolet Waynesville, MO
April 17, 2026Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Taylor Grubaugh Chevrolet, LLC. Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!